Terms of Service for FilePigeon
FilePigeon is registered to Zamzar Limited in England as a limited company (number 6463494).
This policy is effective from 1st January 2011
- 1.1 "Effective Date"
Means the date which you commence using the Services.
- 1.2 "Services"
Means the provision of services as selected by you during the ordering process whether free of charge or for a Subscription Fee and confirmed by email from FilePigeon.
- 1.3 "Subscription Fee"
For the paid services, means the monthly fee payable by you in advance in respect of the provision of the Services, and as may be varied by FilePigeon on notice to you from time to time. The Subscription Fee is exclusive of Valued Added Tax (VAT) or other sales tax which, if applicable to you, shall be payable by you at the then prevailing rate.
- 1.4 "Subscription Period"
Means the period from the Effective Date until this Agreement is terminated in accordance with the provisions herein.
2. Description of services
The Services provide a user the ability to send a file (a "User File") or multiple files ("User Files"). The Services operate by storing the uploaded User File(s) on a FilePigeon server and then sending to the recipient an email that contains a link to the Sent File(s). The recipient can then access and download the Sent File(s) by clicking on the link. FilePigeon provides four levels of service; "Free", "Basic", "Pro" and "Business". See http://www.filepigeon.com/signup for more information about each level of service. You acknowledge and agree that FilePigeon may establish general practices and policies concerning use of the Services, including, without limitation, the maximum number of files that a user may upload through the Services, the maximum size of the files that a user may send through the Services, the maximum number of hours or days that a file will be stored by the Services, and the maximum number of times a user may access the Services in a given period of time. FilePigeon reserves the right to change or discontinue any of the Services at any time.
Subject to all the terms and conditions of this Agreement, FilePigeon shall supply the Services to you and grant you a personal, non-transferable, terminable licence to use the Services from the Effective Date for the Subscription Period. You may request and FilePigeon may agree to upgrade the Services provided to you and the Subscription Fee payable will be amended accordingly for the next monthly payment.
3. Making a Contract with You
No sign up is required to access the "Free" service. All you have to do is provide your e-mail address and accept these Terms of Service.
To receive the "Basic", Pro" or "Business" service, you need to sign up for an account, and provide your name, e-mail address and a password. You will also be asked to provide your payment details. If we accept payment you will receive an e-mail acknowledging that we have received your payment and accepting your offer to subscribe for the Services. At this point a contract between you and FilePigeon will be formed.
4. Responsibility for Data
While we try to ensure that the Services are error free, we cannot guarantee that User Files or Sent Files will not be deleted or lost. You acknowledge and agree that FilePigeon will not be responsible for any failure of the Services to send a User File or store a User File or Sent File. You acknowledge and agree that FilePigeon will not be responsible for the deletion of a User File or Sent File stored or processed during the provision of the Services, or for the corruption of or loss of any data, information or content contained in a User File or Sent File. You bear full responsibility for archiving and backing up your User Files and data and sole liability for any lost or irrecoverable User Files or data.
6. Copyright Policy
FilePigeon respects the intellectual property rights of others and expects our users to do the same. Unauthorized copying, modification, distribution, public display, or public performance of a copyrighted work is an infringement of the copyright holder's rights, and expressly prohibited under FilePigeon's services.
Participants of FilePigeon's services upload, send, access and use materials and services at their own risk. FilePigeon does not monitor customer content. FilePigeon will not be liable for any damages claimed as a result of FilePigeon's services, information, or products. Each and every Participant is solely responsible for all materials stored with FilePigeon, for accuracy of materials including warranties, and for acquiring all necessary authorizations for hyperlinks and marketing materials. FilePigeon makes no express or implied warranty regarding the accuracy, quality, or nature of information that may be obtained by users or participants from the internet through the use of FilePigeons's services.
FilePigeon may, at its discretion, remove content, disable and/or terminate the accounts of users and/or deny users future access to FilePigeon's services, who may be infringing the intellectual property rights of others or FilePigeon, or otherwise potentially expose FilePigeon to civil or criminal liability. Should registered users of FilePigeon's premium services breach these conditions FilePigeon reserves the right to terminate that user's account immediately, without recourse to refunding any monies paid. However, such rights shall in no way create an obligation for FilePigeon to edit or review the Website(s) or Content.
If you are a copyright owner wishing to pursue any of these issues please email us at: firstname.lastname@example.org
7. Proprietary Rights
All right, title, and interest in and to the Services are and will remain the exclusive property of FilePigeon. The Services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Except as expressly permitted in these Terms of Service, you may not reproduce, modify, or prepare derivative works based upon, distribute, sell, transfer, publicly display, publicly perform, transmit, or otherwise use the Services. You acknowledge that all materials (except those uploaded by users) provided on this Web site, including but not limited to information, documents, products, logos, graphics, sounds, GUI, software, and services (collectively "Materials"), are provided either by FilePigeon or by their respective third party authors, developers and vendors (collectively "Third Party Providers") and the underlying intellectual property rights are owned by FilePigeon and/or its Third Party Providers.
The password and log-on details provided to you are confidential to you and you hereby agree that you shall not share such information with any third parties. You shall notify FilePigeon forthwith if you are aware of any third party having access to such information.
FilePigeon, the FilePigeon logo, and all other FilePigeon trademarks, service marks, product names, and trade names of FilePigeon appearing on the Services are owned by FilePigeon. All other trademarks, service marks, product names, and logos appearing on the Services are the property of their respective owners. You may not use or display any trademark, service mark, product name, trade name, or logo appearing on the Services without the owner's prior written consent.
9. General Prohibitions
As a condition to your use of the Services, you agree not to:
- Upload or transmit as part of a User File or otherwise any data, text, graphics, content, or material that: (i) is false or misleading; (ii) is defamatory; (iii) invades another's privacy; (iv) is obscene, pornographic, or offensive; (v) promotes bigotry, racism, hatred, or harm against any individual or group; (vi) infringes another's rights, including any intellectual property rights; (vii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (viii) spreads messages of terror or depicts torture; (viv) harm minors in any way, this includes any form of child pornography; (x) promotes illegal activity, including but not limited to, gambling and the offering for sale of illegal weapons
- Access, tamper with, or use any non-public areas of the Services or FilePigeon's computer systems or the technical delivery systems of FilePigeon's providers;
- Attempt to probe, scan, or test the vulnerability of the Services or any related system or network or breach any security or authentication measures;
- Attempt to decipher, decompile, disassemble, or reverse engineer any of the software used to provide the Services;
- Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services; or
- Misuse system resources including, but not limited to, employing content which consume excessive CPU time or storage space; utilizing excessive bandwidth; or resale of access to content hosted on FilePigeon servers.
- Impersonate or misrepresent your affiliation with any person or entity.
- FilePigeon reserves the right to close accounts which are shared with other people.
- Any files uploaded to the FilePigeon service which appear to involve child exploitation will be reported to the US National Center for Missing & Exploited Children's CyberTipline. Additionally any users found to be uploading files which appear to involve child exploitation will be permanently banned from using FilePigeon's services
FilePigeon will have the right to investigate and prosecute violations of any of the above, including intellectual property rights infringement and security-related issues, to the fullest extent of the law. FilePigeon may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms of Service. You acknowledge that FilePigeon has no obligation to monitor your access to or use of the Services, but has the right to do so for the purpose of operating the Services, to ensure your compliance with these Terms of Service, or to comply with applicable law or the order or requirement of a court, administrative agency, or other governmental body.
The Services may make available links to third-party websites. You acknowledge and agree that FilePigeon is not responsible or liable for: (i) the availability or accuracy of such websites; or (ii) the content, products, or services on or available from such websites. Links to such websites do not imply any endorsement by FilePigeon of such websites or the content, products, or services available from such websites. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites.
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. ACCORDINGLY TO THE MAXIMUM EXTENT PERMITTED BY LAW, FILEPIGEON EXPLICITLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, CONDITIONS AND OTHER TERMS (INCLUDING WITHOUT LIMITATION, REGARDING SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT). FILEPIGEON MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR WILL BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. YOU ACKNOWLEDGE AND AGREE THAT FILEPIGEON WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR TO THE COMPUTER SYSTEM OF ANY THIRD PARTY THAT RESULT FROM USE OF THE SERVICES. IF WE PROVIDE ADVICE OR INFORMATION ON WAYS TO USE THE SERVICE OR WAYS IN WHICH YOUR USE OF THE SERVICES MAY BE IMPROVED, WE ARE NOT OFFERING ANY PROMISE OR GUARANTEE IN ADDITION TO THOSE EXPRESSLY STATED IN THESE TERMS OF SERVICE.
In the event that any provision of these Terms of Service is held to be invalid or unenforceable, the remaining provisions of these Terms of Service will remain in full force and affect. Headings in the Terms of Service are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
You agree to defend, indemnify, and hold harmless FilePigeon, its affiliates, officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, or your violation of these Terms of Service.
14. Limitation of Liability
Your use of FilePigeon is at your own risk. If you are dissatisfied with any aspect of our Service or with these terms of service, or any other rules or policies, please contact us at info@filepigeon.Com. If you use the "Free" level of service, you acknowledge that save for any liability we cannot exclude at law, your sole remedy is to discontinue use of the Services. Subscribers to "Basic", "Pro" and "Business" levels of service expressly understand and agree that FilePigeon shall not be liable for any , indirect loss, consequential loss of profits, revenue, business opportunity, anticipated savings, goodwill or reputation, use or data , resulting from: (I) the use or the inability to use the Service; (II) the cost of procurement of substitute Services; (III) unauthorized access to or alteration of your transmissions or data; (IV) statements or conduct of any third party using the Service; or (V) any other matter relating to the Services. If you are a Subscriber to the "Basic", "Pro" or "Business" levels of service, our aggregate liability to you in connection with this Agreement is limited to the sum of 1000 pounds (sterling). Notwithstanding anything in these Terms of Service, we accept unlimited liability for death or personal injury caused by our negligence.
FilePigeon may provide you with notices, including those regarding changes to the Services by postings on the Services.
The failure of FilePigeon to enforce any right or provision of these Terms of Service will not be deemed a waiver of such right or provision.
- 17.1 Relationship
Customer and FilePigeon are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
- 17.2 Assignment
Customer may not assign any of its rights, or delegate any of its duties, under this Agreement, and any attempted assignment will be null and void.
- 17.3 Force Majeure
Operation of our Services may be interfered with by numerous factors outside of our control and we shall not be liable to you for any delay or failure in performance under this Agreement resulting directly or indirectly from causes beyond FilePigeon's control.
- 17.4 FilePigeon Confidential Information
You represent and warrant to FilePigeon that (a) you are not a competitor of FilePigeon, (b) you shall keep publicly unannounced information and materials pertaining to FilePigeon, pre-release software, testing or testing procedures strictly confidential and (c) you shall not use any information gained from access to the FilePigeon Web site or use of the FilePigeon Services to compete with FilePigeon in its business.
In consideration for the provision of the Services, you shall pay FilePigeon the nonrefundable Subscription Fee.
PayPal shall issue invoices in respect of the Subscription Fee and shall collect the Subscription Fee from your PayPal account monthly in advance. Both parties agree that except in accordance with section 19 below no refunds shall be given in any circumstances.
The Subscription Fee is exclusive of VAT or other sales tax which, if applicable to you, shall be payable by you at the then prevailing rate.
In the event that the Subscription Fee, as appropriate, is not collected in accordance with the provisions herein, FilePigeon may deny you access to the Services without notice.
We do not store credit card details nor do we share customer details with any 3rd parties.
19. Cancellation Rights
If you are purchasing the Services as a consumer, then under the Distance Selling Regulations you have the right to cancel this Agreement for any reason during the seven working day cooling off period from the date you subscribe. If you upload a User File to be sent before the end of the cooling off period then you will waive your right to cancel the Agreement.
20. Controlling Law and Jurisdiction
These Terms of Service and any action related thereto will be governed by the laws of England without regard to its conflict of law provisions. The English courts shall (subject to the paragraph below) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions, and for those purposes irrevocably submit all disputes to the jurisdiction of the those courts.
For the exclusive benefit of FilePigeon and to the extent possible in the applicable jurisdiction, FilePigeon shall retain the right to bring proceedings as to the substance of the matter in the courts of the country of your residence or, where these terms and conditions are entered into in the course of your trade or profession, the country of the place of business in which you agreed to these terms and conditions or (if different) the country of your principal place of business.
21. Entire Agreement
These Terms of Service are the entire and exclusive agreement between FilePigeon and you regarding the Services, and these Terms of Service supersede and replace any prior agreements between FilePigeon and you regarding the Services. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other FilePigeon services, affiliate services or third-party content software or services. Please be aware that FilePigeon reserves the right to cancel any transmission they find in violation of any of the above policies.
If you have any questions about these Terms of Service, please contact FilePigeon at email@example.com.
Complaints about violators of the Terms of Service Policy should be sent via e-mail to firstname.lastname@example.org. Each complaint will be investigated and may result to immediate cancellation of Services without prior notice.